Customer Service Representative - State Farm Agent Team Member
Boulder
Customer Service Representative - State Farm Agent Team Member
Full Time • Boulder
Responsive recruiter
Replies within 24 hours
Benefits:
- Simple IRA
- Hiring bonus
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
Our agency opened in 2023 and is a growing team of two with a strong focus on building something meaningful from the ground up. Before becoming a State Farm agent, I worked in State Farm corporate and completed the Agent Aspirant program. I also come from a State Farm family, which helped shape my passion for the business early on.
I grew up in a Midwest farm town and come from a big family. Outside of work, I’m very involved in music - I play guitar, sing, and enjoy staying active with sports like basketball.
For our team, we offer PTO, paid holidays, health benefits, a Simple IRA, a hiring bonus, and a strong focus on work-life balance.
Our office culture is energetic, supportive, and focused on empowering team members with autonomy. We’re looking for a go-getter - someone who is positive, outgoing, and internally driven. The right person is motivated, brings great energy, and wants to grow with a team that values independence and success.
ROLE DESCRIPTION:
Our agency opened in 2023 and is a growing team of two with a strong focus on building something meaningful from the ground up. Before becoming a State Farm agent, I worked in State Farm corporate and completed the Agent Aspirant program. I also come from a State Farm family, which helped shape my passion for the business early on.
I grew up in a Midwest farm town and come from a big family. Outside of work, I’m very involved in music - I play guitar, sing, and enjoy staying active with sports like basketball.
For our team, we offer PTO, paid holidays, health benefits, a Simple IRA, a hiring bonus, and a strong focus on work-life balance.
Our office culture is energetic, supportive, and focused on empowering team members with autonomy. We’re looking for a go-getter - someone who is positive, outgoing, and internally driven. The right person is motivated, brings great energy, and wants to grow with a team that values independence and success.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Austin Grusy - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $50,000.00 - $75,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Boulder, CO and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none